09-18-2012 03:14 PM - edited 09-18-2012 11:48 PM
An hour ago I booted up my 3 week old laptop (Toshiba Satellite P850-30P) and for some reason the touchpad has been disabled as if FN + F5 was pressed (the white LED in the touchpad is now constantly glowing). I don't recall pressing this button combination, and I also cannot seem to re-enable the pad by pressing the button combination again.
I have tried to reboot my system many times and also tried to follow the support advice in this and similar threads around the internet. When doing the latter I hit a wall when having to "Reset Flash Cards"; an option which doesn't seem to exist in my version of the Flash Cards utility.
I'm running the factory version of Windows 7, 64 bit, and the Part No. is PSPKBE-05S00LN5.
I'm looking forward to your help.
Sincerely Asger A. K.
I managed to find the manual override for the FN + F5 button in
Control Panel [View by: Large icons] > Mouse > Device Settings, where you have the option to either Enable or Disable your touchpad.
Clicking Enable and Apply turned off the white LED and returned the pointing functionality of the touchpad
Solved! Go to Solution.
07-28-2014 06:53 PM
07-28-2014 09:00 PM - edited 07-28-2014 09:02 PM
it has 8.1 Windows (I have tried the F5 button for enabling/disabling the mouse.. but it does not work)
Have you tried Fn+F5?
Try using an external mouse first to navigate and control cursor. Then access mouse properties [see image]
BTW: You need an external mouse to navigate the cursor.
1. Press Alt + X
2, Select Control Panel
3. Click Mouse Properties
4. Click Device Settings
5. Click ENABLE.
6. Click Apply then hit OK.
Hope this works for you!
BTW IF YOU THINK IT HELPS ALOT. PLEASE DONT BE AFRAID TO CLICK KUDOS star ^_^
11-01-2014 03:48 PM
I know about changing the settings in the control panel and I have a wireless mouse to do that with. But how do I get it to stay changed? It keeps reverting back to the touchpad not working and F5 not working to turn it back on. It did this over the summer and I was out of town. Took it to Best Buy and the guy showed me how to use the Control Panel but I think he may have done something else -- had something to do with a windows update. This started both times after a windows update.
Help Please. I teach using my laptop and I can't keep stopping class to turn reset my touchpad. And I have enough to carry around without having to drag around a mouse.
12-20-2014 01:44 PM
This isn't so much a technology fix to the problem as it is an approach suggestion--contact Toshiba through customer service, not tech support, specifically, to let them know WHY you use your pad and what the problem impacts. When I reported a problem with a pad that was used in the classroom that we couldn't seem to resolve despite multiple attempts, which I described in detail and with emphasis on both the direct instructional time lost to the kids and the indirect administration/preparation time that could have spent on something that would have benefitted students more, they decided to replace the tablet as a "good will gesture." I submitted the request for assistance via email so that the problem was documented in writing and allowed the report to reach the attention of someone with the authority to offer that solution, which tech support/initial contact agents who handle calls/live chats can't, which probably helped. You never know with this things, but since the worst that could happen is they tell you a technology fix, it's worth a shot! Well, actually, the worst that could happen is that they refer you to the usually ineffective tech support that is the root of most problems in such equations, anyway, but that still won't leave you in any worse shape than you already are!
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