Reply
Occasional Contributor
Nova
Posts: 12

Qosmio Laptop - Fn key not working?

[ Edited ]

I can't seem to access any of my Fn keys, it happened relatively recently after an update.  I have tried rolling back via system restore yet there's been no luck.  I run Windows 7 Home Premium and under flash cards the disable box is not marked.

 

I have tried reinstalling the Value Added pack for 64bit and it hasn't seemed to make a difference.  I remember rooting through various processes that the program for could be removed to optimize performance, keNotify was one of these .exe files that was recommened as unnecessary, I get the feeling that may be the root of this issue.

 

Need a fix asap, please and thank you.

 

Problem Solved

It took a bit, but I was able to fix it using the following steps.

 

1. Uninstall the TVAP via Control Panel... Reboot

2. Open Toshiba Application Installer (Will refer to as TAI)

3. Install TVAP... Reboot

4. Open TAI again, installing the Toshiba Flash Card Utility... Reboot

5. In the Flash Card Settings tick the box next to "Disable all function keys" and click apply... Reboot

6. Open Flash Card Settings and UN-tick the "Disable all function keys" box...

7. GG no re

 

 

 

8. Wait for next eminent computer problem... :smileymad:

Occasional Contributor
Nova
Posts: 12

Re: Qosmio Laptop - Fn key not working?

Interesting, apparently at the login screen the fn key will work.

Ace Advisor
Jerry_Lippey
Posts: 39,074

Re: Qosmio Laptop - Fn key not working?

[ Edited ]

Which Qosmio? See the label on the bottom.

-Jerry
Occasional Contributor
Nova
Posts: 12

Re: Qosmio Laptop - Fn key not working?

770x series.

Occasional Contributor
Nova
Posts: 12

Re: Qosmio Laptop - Fn key not working?

This a significant inconvenience and i would liek to remedy the issue as soon as possible.

Ace Advisor
Jerry_Lippey
Posts: 39,074

Re: Qosmio Laptop - Fn key not working?

Which Qosmio X770? See the label on the bottom.

 

The model looks something like Qosmio X770-107 and the part number like PSBY5E-00G00MEN.

-Jerry
Occasional Contributor
Nova
Posts: 12

Re: Qosmio Laptop - Fn key not working?

[ Edited ]

All it says is Qosmio x770

Part number is PSBY5U-04W02Y

 

Serial Number is XXXXXXXXX

 

 

 

[Moderator edit to remove serial number.]

Ace Advisor
Jerry_Lippey
Posts: 39,074

Re: Qosmio Laptop - Fn key not working?

 

Qosmio X770 (PSBY5U-04W02Y)

 

What really counts is the part-number family (PSBY5U).

 

Compare your spec with this one.

 

Qosmio X770-BT5G23 (PSBY5U-04P01W)

 

The downloads here should work just fine.

 

There are four versions of the TVAP there. Can't hurt to try them all.

-Jerry
Occasional Contributor
Nova
Posts: 12

Re: Qosmio Laptop - Fn key not working?

Ok, afetr uninstalling it they work just fine, yet after trying the first one they broke again.  Flash cards won't work with it uninstalled.  Will try more shortly.

Ace Advisor
Jerry_Lippey
Posts: 39,074

Re: Qosmio Laptop - Fn key not working?

Let us know how it goes..

-Jerry
Occasional Contributor
Nova
Posts: 12

Re: Qosmio Laptop - Fn key not working?

None of the TVAP files worked. While they would install, they disabled the function key.  However, with TVAP uninstalled the fn key works for everything but controlling the backlight for my keyboard, it will only set on or off and not to timer.

Ace Advisor
Jerry_Lippey
Posts: 39,074

Re: Qosmio Laptop - Fn key not working?


with TVAP uninstalled the fn key works for everything but controlling the backlight for my keyboard

Peculiar!

-Jerry
Occasional Contributor
Nova
Posts: 12

Re: Qosmio Laptop - Fn key not working?

[ Edited ]

Help is still needed, as I kind of liked having the flashcards as well.  When I try to install them via Toshiba Application Installer they won't work.  According to the uninstall program list they exist, yet when I do a system search they can't be found.

 

Replies like peculiar do me very little good.  I am seeking a fix, the fact this laptop crashed within a month of obtaining it was one thing, and the bonehead I sent the repair order to first screwed up so I couldn't get repair media as it was well within 30 days of purchase; he just put my email down wrong...  It's to the point I doubt I'd recommend Toshiba to anyone especially with replies for support that are completely unhelpful like that, please help? :smileysad:

 


Edit:  To be sure we are on the same page i mean the Fn+F1 etc. combinations for quick access to adjusting brightness, sleep, etc.

Occasional Contributor
Nova
Posts: 12

Re: Qosmio Laptop - Fn key not working?

I recall openign a menu where i could actually edit the Flash cards, how would I get to that menu again, perhaps I need to re keybind them?