01-21-2010 02:31 PM
I have a laptop Satellite M305D-S4830 and the media control buttons are lit up, but not working when touched. This includes my mute button, media button, and the play/pause, stop, fast forward, and rewind button. Please help!
01-23-2010 06:57 PM
Won't hurt to uninstall and then reinstall the TVAP. There are three listed for your model. (The last two are different even though they have the same version number.) Try them all if necessary.
Toshiba Value Added Package for Windows Vista/7 (64) (Version 1.2.33_64 - Released Date 11/09/09)
Toshiba Value Added Package (TVAP) for Windows 7/Vista (64) (Version 1.2.27_64 - Released 10/20/09)
Toshiba Value Added Package (TVAP) for Windows 7/Vista (64) (Version 1.2.27_64 - Released 09/03/09)
01-24-2010 07:10 PM
I have a similar problem with my media buttons not working. But I have a different model - Toshiba Satellite A300-034. I tried to look up the TVAP on my own and download it, but when I tried to do it I came up with an error message when my computer tried to install it. I'm not sure if it's because I couldn't find my specific model in the list - I figured as long as it was for the A300 series it would be close enough.
Can you please assist me?
01-24-2010 08:44 PM
you wont find the drivers here for your canadian model. this is the US site. this is the link to the toshiba canada support for you drivers. you will need the part number off of the bottom or your laptop.
hope that helps
01-25-2010 12:01 PM
01-25-2010 05:31 PM
Thanks for your quick response! It didn't occur to me to look up a Canadian website.
I downloaded the file you provided, but my media buttons still aren't not working. They don't even light up when I press on it. Do you have any other suggestions?
01-27-2010 04:28 AM
I've got a similar problem.
The top 6 media buttons stopped working. The lights still work and dimm upon tuch, but no action.
Only the Volume up and down work.
(Toshiba qosmio x500)
01-26-2011 06:05 PM - edited 01-26-2011 06:06 PM
I was having the exact same problems where my media buttons and touchpad button would light-up and "beep", but the only buttons to actually work were my (-) & (+) volume controls.
The TVAP (Toshiba Value Added Package) uninstall / reinstall approach worked perfectly for me.
01-30-2011 04:18 AM
Hey I own a Electronic support Service and maybe I can help taryneb you said that your lights stay on when your PC is off. You can try to reset your buttons by doing this. Go to start then click on all programs then Toshiba then HW setup. After the program opens go to the button setting tab. Next disable the top one, click apply than restart when PC restarted go back to HW setup and Activate It restart and that might work. If not try killing your world clock battery sounds scary but its not. Turn off your Pc remove battery and power cable press and hold power button then only plug in the power cable, turn on PC without battery log into windows then put battery back in. That might also fix your problem. I also have the same problem but only my volume buttons work the rest don't. I have a Toshiba satellite a660-st2n01
Mike, ESC services
02-03-2011 07:43 AM
I have been facing a strange problem with my Toshiba Satellite A300-1ph laptop. Actually i formatted the original vista os and installed 32 bit windows 7. after that my multemedias keys were not working but by laptop get muted/ un-muted autmotically without touching any button. its really annoying. then i installed TVAP and i configurred buttons, still i am facing the same problem. now i have again uninstalled the TVAP but prblem exist.... plz help
05-16-2011 05:14 PM
12-26-2011 07:54 AM
I got a 2 week old Toshiba satellite P750 series laptop
I had identical problem that just the volume +/- buttons used to work on my Toshiba satellite.
I downloaded exe from the following link
without uninstalling previous version of TVA Package, I installed this exe.
After a restart the access buttons for Wifi, mute, play/pause started working as normal.
Hope this information is useful to someone else.
thanks for the support from other members on the forum
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