Reply
Occasional Contributor
vipi
Posts: 23
Accepted Solution

not able to access BIOS, not able to boot win8 (No bootable device) - P870, win 8

[ Edited ]

Hi friends,

 

this is nighmare. I am having troubles with my brand new P870 part num: PSPLEU-02K007.

 

ISSUE: I am not able to boot windows and i am not able to get to BIOS.

 

After following changing in the bios

setting to: CSM BIOS

and setting fn keys to standard. (when you dont have to press FN to access F1-F12) I am not able to get into BIOS. I am trying to hold F2 while machine is powering on - no result.

 

Also Windows 8 is not booting from C drive.

 

i get this error:

 

Intel UNDI, PXE-2.0 (build 083)
Copyright (C) 1997 - 2000 Intel Corporation

For Atheros PCIE Ethernet Controller v2.1.1.1(12/23/11)

Check cable connection!
PXE-M0F: Exiting Intel PXE ROM.
No bootable device -- insert boot disk and press any key.

 


I Did some research on internet and some saying that it migh be related to HDD malfunctioning. Though it should not affect logging into BIOS  - Please help! I am stuck.

 

P.S: The weirdest part is that before this happened i created bootable disk with MINI Tool. And i am able to boot with this MINI Tool Partition management bootable disk and i see that primary hard drive with all partitions and stuff. Again it must not be related to not being able to access BIOS.

 

Occasional Contributor
vipi
Posts: 23

Re: not able to access BIOS - P870, win 8

update:

with windows installation disc i am able to enter command prompt.

And chkdsk shows no error on the primary boot disk C:

 

when i am trying to select "Refresh your PC" i am getting:

The drive where Windows is installed is locked. Unlock the drive and try again

Ace Advisor
Jerry_Lippey
Posts: 39,385

Re: not able to access BIOS - P870, win 8

Which P870? There is a label on the bottom.

-Jerry
Occasional Contributor
vipi
Posts: 23

Re: not able to access BIOS - P870, win 8

[ Edited ]

part number: PSPLEU-02K007

 

 

I revert partition backup (i made backup with acronis) which i made before making modifications. all partitions backed up fine. but it didn't affect the error i getting and the fact i am not able to get into BIOS.

 

here is some info about partitions on a HDD i was able to collect with cmd (via windows install disk):

 

DISKPART> list disk

Disk ###

Status

Size

Free

Dyn

Gpt

Disk 0

Online

   596Gb

1024kb

 

*

 

DISKPART> list volume

Volume

###

Ltr

label

Fs

Type

Size

Status

Info

Volume

0

  G

HRM_CCSA_X6

UDF

DVD-ROM

3415MB

Healthy

 

Volume

1

  C

TO1-651900I

NTFS

Partition

293GB

Healthy

 

Volume

2

  D

vsa4ina

NTFS

Partition

292GB

Healthy

 

Volume

3

  E

System

NTFS

Partition

450MB

Healthy

Hidden

Volume

4

 

 

FAT32

Partition

260MB

Healthy

Hidden

Volume

5

  F

Recovery

NTFS

Partition

9Gb

Healthy

Hidden

 

 

x:\Sources>Dir c:\

Volume in drive C is TI10651900I

Volume serial number is 52FF-88B2

Directory of c:\

12/07/2012

03:34 PM

<DIR>

downloads

11/29/2012

05:03 PM

 

<DIR>

Intel

07/25/2012

11:33 PM

<DIR>

PerfLogs

11/29/2012

05:23 PM

<DIR>

Program Files

12/07/2012

05:49 PM

<DIR>

Program Files <x86>

11/29/2012

05:15 PM

<DIR>

TOSHIBA

12/07/2012

03:10 PM

<DIR>

Users

12/07/2012

03:11 PM

<DIR>

Windows

0 Files<s> 

0 bytes

8 Dir(s)

297,148,813,312 bytes free

 

Ace Advisor
Jerry_Lippey
Posts: 39,385

Re: not able to access BIOS - P870, win 8

I didn't recognize you. Probably a special order of this model.

 

Satellite P870-BT3N22 (PSPLEU-009007) 

Downloads here.

 


I am not able to get into BIOS. I am trying to hold F2 while machine is powering on - no result.


Normally, Windows 8 does not do a complete shutdown. It's more like a minimal hibernate. Completely shut down by depressing the Shift key when you click Shutdown.

 

Then you can use F2 when the Toshiba logo is displayed to enter the UEFI.

-Jerry
Occasional Contributor
vipi
Posts: 23

Re: not able to access BIOS - P870, win 8

----------------------------------------------------------------------------------------------

Completely shut down by depressing the Shift key when you click Shutdown.

-------------------------------------------------------------------------------------

i am not able to boot windows 8 - so i am not able to click shutdown. There is 'power off' if i am booting from win 8 iso. but holding shift while power off clicked do not make any difference.

 

-----------------------------------------------------------------------------------------------

Then you can use F2 when the Toshiba logo is displayed to enter the UEFI.

---------------------------------------------------------------------------------------------------

there is no toshiba logo displaying - i am not getting to this - i just receive the mentioned no-bootable device error at once.

 

 

Ace Advisor
Jerry_Lippey
Posts: 39,385

Re: not able to access BIOS - P870, win 8


Intel UNDI, PXE-2.0 (build 083)  ...  Atheros PCIE Ethernet Controller  ...   Check cable connection!  PXE-M0F: Exiting Intel PXE ROM.


It means the BIOS can't find a network boot, which means it cannot find the hard drive.

 

Usually, that's because the drive is disconnected or dead.

-Jerry
Occasional Contributor
vipi
Posts: 23

Re: not able to access BIOS - P870, win 8

[ Edited ]

-------------------------------------------------------------------

Usually, that's because the drive is disconnected or dead.

-------------------------------------------------------------------

How then i should interpreter that i can do different cmd command on that drive, also disk check is running alright (w/o) errors? all partitions are visible etc...?

 

Also how this could be related that BIOS is not accesible?

 

Ace Advisor
Jerry_Lippey
Posts: 39,385

Re: not able to access BIOS - P870, win 8

Mystery to me. I'm a Windows specialist.

-Jerry
Occasional Contributor
vipi
Posts: 23

Re: not able to access BIOS - P870, win 8

----------------------------------------------

Mystery to me.

-----------------------------------------------

yeah mistery to me too. Looks to me that this is issue with a BIOS.

Moderator
Peter
Posts: 16,857

Re: not able to access BIOS - P870, win 8

Neither tapping F2 nor holding F2 while booting works, correct? What if you tap F12? Do you get to the boot menu, and if so, can you enter the BIOS from there?

- Peter
Occasional Contributor
vipi
Posts: 23

Re: not able to access BIOS - P870, win 8

Neither tapping nor holding F12 does does not change behaviour.  :smileysad:

Occasional Contributor
vipi
Posts: 23

Re: not able to access BIOS - P870, win 8

new update....

 

I was able to install ubuntu by creating new partitions on the same toshiba drive. after making some 'love' with switching gdm instead of lightdm i managed it working ok.

So now i am able to login to ubuntu.

 

But i still am not able to get to BIOS! Somehow this thing is relates to windows 8 bootable partitions which maybe are corrupted or something - why on earth BIOS would be related to HDD. I dont understand it.

Can please somebody explain this to me. please! i need BIOS back i need option to swith my bootable devices!

 

Occasional Contributor
vipi
Posts: 23

Re: not able to access BIOS - P870, win 8

Alright. my one week old P870 laptop goes back to Toshiba facility.

 

I am covering shipping expenses $24.95 - one way only (i was told).

Authorized toshiba dealers in the area will charge for a fixing a product which is under warranty.

That's all is nice - lesson is learned.

 

Member
karenjean410
Posts: 2

Re: not able to access BIOS, not able to boot win8 (No bootable device) - P870, win 8

what to do? says no bootable device restart computer and did and says same message

Member
DoTheToggle
Posts: 1

Re: not able to access BIOS, not able to boot win8 (No bootable device) - P870, win 8

It took me awhile to figure out the new EUFI system to get the legacy bios simulator to work.

 

With my Satellite 855D-S5109, here's how to 'DoTheToggle' in Windows 8.1 with a bios system that is familiar to Windows users from the XP world:

 

'F' keys don't work in default mode. Default mode uses new UEFI bios-like system to help prevent hijacking and protect the MBR from infection. It is a PITA to 'DoTheToggle' until it becomes routine.

 

1.Turn on computer  2. Insert a bootable CD (I wanted to back up the system with freeware AOMEI Backupper.)

3. On User selection screen, select shutdown key in lower right corner. Hit RESTART with the SHIFT key together.

4. Choose Troubleshoot --> Advanced Options --> UEFI Firmware Settings --> RESTART. This will reboot you into the BIOSlike tables of old.

5. On Security tab, change Secure Boot Enabled --> Disabled

6. On Advanced tab, change USB Legacy Emulation Disabled --> Enabled

7. Under System Configuration, Boot Mode, change UEFI Boot --> CSM Boot (use escape key as necessary)

8. F10 to save changes. Exit

Will reboot and will now load a USB device, CD or DVD. Do your thing. Then...

 

To restore back (ps now your 'F' keys work.)

1. Reboot or restart while pressing F12 key

2. On boot menu, select <Enter Setup>

3. Start with Advanced tab, USB legacy emulation, Enabled --> Disabled

4. Under System Configuration, Boot mode, CSM Boot --> UEFI Boot. Escape.

5. Under Security tab, Secure Boot, Disabled --> Enabled

6. F10 to save changes.

 

The things we do for...Microsoft (?)

 

Hope this helps at least one person.

 

Ace Advisor
Jerry_Lippey
Posts: 39,385

Re: not able to access BIOS, not able to boot win8 (No bootable device) - P870, win 8


3. On User selection screen, select shutdown key in lower right corner. Hit RESTART with the SHIFT key together.

4. Choose Troubleshoot --> Advanced Options --> UEFI Firmware Settings --> RESTART. This will reboot you into the BIOSlike tables of old. 


When you shut down Windows 8.x completely, the F keys should work as usual on boot. This will do that.

 

   Settings > Power > Shift +Shut down

-Jerry
Regular Advisor
kenna
Posts: 383

Re: not able to access BIOS, not able to boot win8 (No bootable device) - P870, win 8

Great work on research!!!

Thank you for passing it along, I hope it is able to help someone else.

 


"Knowledge should be unrestricted and the most important commodity we can offer to help one another."