11-18-2010 05:36 PM
something happened and when i started internet explorer it would not load my website msn or hotmail.
internet explorer quit working, will not load msn. will not work if firewall is turned on if i turn it off it will load the first page of a website but if you click on anything it will not open. i tried to do a restore to a date and since then it still will not work I have tried updating to another version but still will not work but can connect thru firefox. Games that I had installed will no longer work I tried to reinstall but after loading the disc and you try to open it either will not open passed the first menu of when you try to open it at all it says the file is empty. Can you help
toshiba satellite A205-S5872 running windows vista 6.0.6002
11-18-2010 05:54 PM
11-18-2010 06:24 PM
i don't usually use this I have verizon security suite by mcafee and now I am wondering if this caused the whole problem it went to do a update and did not update right so I deleted it and turned on verizon firewall.
11-18-2010 06:31 PM
verizon security suite by mcafee .. I deleted it
AV programs need to be pulled out by the roots. Look for a special removal tool.
11-18-2010 06:37 PM
11-18-2010 07:21 PM
sorry to sound stupid but do I have to get the disc or as per the website can I do it from the computer . thank you for all your help
11-18-2010 08:54 PM
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