03-05-2011 11:14 PM
Does anyone know what happens when the warranty expires when the laptop is still under the care of the depot? They have kept my laptop for just over a month now, citing that they needed to wait for parts to be delivered. I received no gurantee of when my laptop would be sent back, and my warranty expires in about 5 months. I've sent my laptop for the same problem twice before in the past six months (and the problem was never fixed).
03-06-2011 02:01 AM
Mine is a Canadian unit/warranty, but I had a keyboard problem close to the end of the original warranty. They told me not to worry, once I had a problem/job number for a malfunction, it would still be covered under the warranty, regardless of how long it took to get the part and fix. However, it could be different under the US warranty, but I doubt it.
11-17-2011 01:32 PM
What exatically is the BBB. Well yeah. Comp got sent it in qutie a few times for the same issue and a few times for some hardware they faield to put in correctly. Now yeah takes about a loong time for repair and problem appear in 2-15 days from repair.
11-17-2011 01:34 PM
have to add that I have a friend who also has a Toshiba labtop but with literally the same specs but i5 core not i7 and their fan runs way quiter and they dont' have any issues. I think I shoudl be blamign the i7 in some case but maybe also hardware or manufacturing? I mean the system board has been replaced like 1 or 2 times. bios flashed a few times. Keep sendign it in for repair till warrenty ends and they demand payment for repair.
Copyright © Toshiba America Information Systems, Inc. All rights reserved.