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bkosborn
Posts: 2

error-extended player reinstall & recovery question

Hello

 

I recently been getting an error message (however it does allow me to close it)  but it says extended player  reinstall?   i have no idea what this is or what it does.....but wanted to find out

 

also as i didn't get disk with the laptop i need to know if i need a startup disk or recovery disk, when i have looked into it i got lost.....also when  i tried the backup option, i was confused on what type of disk and it seemed like it called for ALOT of disk...

 

is there a way i can go back to restore this to its original condition/contents as it had when i purchased it 11 months ago.

 

thanks for any help/greatly appreciated

brenda osborn

bkosborn@gmail.com