error-extended player reinstall & recovery question

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error-extended player reinstall & recovery question



I recently been getting an error message (however it does allow me to close it)  but it says extended player  reinstall?   i have no idea what this is or what it does.....but wanted to find out


also as i didn't get disk with the laptop i need to know if i need a startup disk or recovery disk, when i have looked into it i got lost.....also when  i tried the backup option, i was confused on what type of disk and it seemed like it called for ALOT of disk...


is there a way i can go back to restore this to its original condition/contents as it had when i purchased it 11 months ago.


thanks for any help/greatly appreciated

brenda osborn