Windows was unable to start...

Posts: 1

Windows was unable to start...

[ Edited ]

Hi everyone.


My "Built" (Toshiba had to build it) laptop is a year old last month. Around that time I started to get the common windows failed to start. A recent hardware or software change might be the cause" Error. Plus I even got the blue screen a few times. It only happened randomly last month and I let it run through its fix mode and it wanted to restore so I ran restore. I also made sure I had all windows updates. One time, after I did try the system restore I chose the option to not restore it and the laptop just hung there searching for a problem. I left it up like that for a few hours then I just finally rebooted it manually because it wouldn't let me close out the searching for a problem scan. This still didn't fix the problem. Now the problem is becoming more common. This is not a heavily used laptop as it can go a few days without even being turned on. I did buy the disks so I have them.


The thing is, if I just select to start windows normally, without trying to fix why it didn't start up normally, windows starts up fine.


Any and all ideas would be appreciated.


Mchine Info:


ComponentDetailsSubscoreBase score
ProcessorIntel(R) Pentium(R) CPU B940 @ 2.00GHz5.9
  Determined by lowest subscore
Memory (RAM)4.00 GB7.6
GraphicsIntel(R) HD Graphics Family5.1
Gaming graphics1696 MB Total available graphics memory5.8
Primary hard disk400GB Free (453GB Total)5.9
Windows 7 Home Premium
 ModelSatellite C650
 Total amount of system memory4.00 GB RAM
 System type64-bit operating system
 Number of processor cores2
 Total size of hard disk(s)453 GB
 Disk partition (CSmiley Happy400 GB Free (453 GB Total)
 Media drive (DSmiley HappyCD/DVD
 Display adapter typeIntel(R) HD Graphics Family
 Total available graphics memory1696 MB
       Dedicated graphics memory64 MB
       Dedicated system memory0 MB
       Shared system memory1632 MB
 Display adapter driver version8.15.10.2353
 Primary monitor resolution1366x768
 DirectX versionDirectX 10
 Network AdapterRealtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
 Network AdapterAtheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)