10-23-2013 03:29 PM
My toshiba satelite s55-a5274 will not turn off to the power button even if held for over 15 seconds. The screen stays black and is not responsive. Im wondering if there is any type of reset button that will shut everything down that perhaps would be under the "hood" so to speak. The laptop will also not respond to the power adapter.
Any information is good information. Thanks
10-23-2013 03:43 PM
Im wondering if there is any type of reset button that will shut everything down that perhaps would be under the "hood" so to speak.
It worked like this for machines with a BIOS. Let us know what's similar and different for your UEFI (if anything happens).
With the battery and AC adapter removed, close the Power switch for 30 seconds.
Re-attach those, press the Power button to turn the computer on, and then immediately press the F2 key while the Toshiba logo is displayed. Press F9 to restore the BIOS default settings, press F10, and then select Yes (Exit Saving Changes). The computer will restart.
10-23-2013 04:31 PM
I'm sorry about not being clear before. I meant to add that the machine won't even boot up, it won't start up or shut down and the power light is locked on. I'm assuming the whole thing is just locked up completely, and the only way I can think of to reset the unresponsive thing is to remove the battery, which can't be taken out unless the whole thing is taken apart.
10-23-2013 09:07 PM - edited 10-23-2013 09:09 PM
Hi I don't call this having to taking the whole thing apart???
10-24-2013 11:40 AM
..remove the battery, which can't be taken out unless the whole thing is taken apart.
Sorry about my post. I hadn't noticed the battery is not user replaceable. It's plainly there in the spec to which I linked.
Time for servicing.
10-24-2013 12:43 PM - edited 10-24-2013 12:51 PM
Hi I don't call this having to taking the whole thing apart??? Page 96
What do I know?? Sorry !
Dokie! Hey Eagle what's up??
11-06-2013 07:26 AM
Hi, I just had the same problem. Laptop is 92 days old. Little white light in front was lit, but computer would not power-up at all. Holding power button down for 30 seconds did not resolve. I opened the back up and disconnected the battery and reconnected. Computer then started right up. A real pain so I hope this is not a frequent recurrance.
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