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Member
megallie11
Posts: 2

Toshiba Satellite L755-S5216 Keeps Shutting off Randomly

I can leave my computer on just sitting around and it will run fine, but as soon as I try to surf the web or use the computer in any way, it shuts off. I have had the fan and fan motor replaced. Also had the computer completely cleaned out and replaced the program with Windows 8. Still having the same problems though. But I've noticed it doesn't shut off when running off the battery alone, only when it is plugged in. But my battery only lasts like 15 minutes. Could this be a charger/battery problem? Because it clearly isn't overheating.

Moderator
Peter
Posts: 17,277

Re: Toshiba Satellite L755-S5216 Keeps Shutting off Randomly

If it only happens with the AC power is connected, it sounds like it might be a problem with the AC adaptor. 

- Peter
Member
megallie11
Posts: 2

Re: Toshiba Satellite L755-S5216 Keeps Shutting off Randomly

I replace the battery and charger, still having the same problem. Can anybody help me out with this situation? It'll run fine for a little while then it shuts off. I try turning it back on and it won't make it past the start up screen it before it shuts back down.