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Member
mokx
Posts: 5

TOSHIBA WEB CAMERA APPLICATION ERROR. HELP PLEASE T_T

When I try to open toshiba web camera application. I received this message.

 

"The application has failed to start because its side by side configuration is incorrect. Please see the application event log for more detail."

 

What does that mean? And how can I solve this problem? Please help me. Thanks.

Member
mokx
Posts: 5

Re: TOSHIBA WEB CAMERA APPLICATION ERROR. HELP PLEASE T_T

By the way. I have toshiba satellite L515-S4925

Regular Contributor
nameless
Posts: 118

Re: TOSHIBA WEB CAMERA APPLICATION ERROR. HELP PLEASE T_T

Try uninstalling the webcam application.

Go to control panel, programs and features then look for camera assistance software.

After uninstalling the camera application, download it from support.toshiba.com.

Ace Advisor
Jerry_Lippey
Posts: 40,721

Re: TOSHIBA WEB CAMERA APPLICATION ERROR. HELP PLEASE T_T

Member
mokx
Posts: 5

Re: TOSHIBA WEB CAMERA APPLICATION ERROR. HELP PLEASE T_T

Thanks. I'll do it. :smileyhappy:

Member
ahmedurayath
Posts: 1

Re: TOSHIBA WEB CAMERA APPLICATION ERROR. HELP PLEASE T_T

First i could not find my product model which is L500-1Z9

 

second : still giving the same message { side by side configuration error } after i removed it & intalled it again

 

Please help as soon as possible

 

thank you

Super Advisor
cbwilsha
Posts: 4,093

Re: TOSHIBA WEB CAMERA APPLICATION ERROR. HELP PLEASE T_T

This is the site for U.S. models, yours is from the UK and your support and drivers will be found HERE.

 

C.B.

C.B.

Toshiba Sat. C75D-B7260 Win 8.1 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit---Toshiba Sat. L675D-S7016 Win 7 SP1 64 Bit
Ace Advisor
Jerry_Lippey
Posts: 40,721

Re: TOSHIBA WEB CAMERA APPLICATION ERROR. HELP PLEASE T_T


side by side configuration error


It's caused by references in the application code missing from the Windows\Winsxs folder.

 

Try reinstalling from here.

 

   Toshiba Webcam driver for Windows 7 - 64 Bit, 1.1.1.4, 02/12/09

-Jerry