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Member
nkane898
Posts: 3

Scanning and Repairing drive C stuck at 100%. Possible hard drive problems?

[ Edited ]

Hi Everyone, 

 

I bought a refurbished Toshiba satellite s855-s5381. 

 

http://us.toshiba.com/computers/laptops/satellite/S850/S855-S5381/

 

It work for about 2 weeks until the tiles in windows 8 stopped working and would freeze the computer and a disk error warning popped up and then froze at 100% for 8 hours. I forced the computer to shut down then I recovered the computer using windows 8 refresh feature and it worked for about a week until today when it said there were disk errors again and it has been stuck at 100% for 4 or 5 hours. 

 

I only installed Microsoft updates, office, malwarebytes, advanced system care, firefox, silicon power usb software and vlc media player. 

 

Please help me figure out this problem. The laptop is still under a 90 day warranty so if I have to contact Toshiba for a replacement hard drive I can. 

 

Thank you for your time and help!

Frequent Advisor
Dokie
Posts: 2,332

Re: Scanning and Repairing drive C stuck at 100%. Possible hard drive problems?

[ Edited ]

Hi You might try this?? There may be better replies tomorrow!!

Dokie!

PS this is a ISO file that your burn to a CD and boot with it!

http://support.wdc.com/product/download.asp?groupid=605&sid=2&lang=en

PS Some times it can take several hours for the chkdsk to complete. Depends on the size of the drive and how many bad sectors you have.:smileywink: I would let it run.

 

I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
Member
nkane898
Posts: 3

Re: Scanning and Repairing drive C stuck at 100%. Possible hard drive problems?

The Scanning and Repairing drive C is still at 100% and its been that way for 12 hours. Should I try contacting toshibas support? 

Frequent Advisor
Dokie
Posts: 2,332

Re: Scanning and Repairing drive C stuck at 100%. Possible hard drive problems?

Hi! I would say you have a bad HD. Yes I would contact Toshiba Support. If it takes that long, there is some thing wrong and I wouldn't trust it.

Dokie!!

I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
Member
nkane898
Posts: 3

Re: Scanning and Repairing drive C stuck at 100%. Possible hard drive problems?

Ok thank you i'll get in touch with them.