02-03-2010 07:16 AM
Well I did fin something similar, but the error code started with 39 and it was
Toshiba related. Pretty much all that said was that your computer or software was
not recognazing your optical drive, but I'm not sure if that right.
I would like you to run some test for me so that we can narrow down and
pinpoint the problem.
I want to know if in My Computer you can see the DVD Icon, if you
can play a CD or DVD. What were you trying to burn in to the CD?
Have you made any significant upgrades, like new version of OS?
Have you tried moving the files into the DVD drive icon and burning them
from there instead of using a software or have you tried another software utility?
If your computer is not recognizing you optical drive then you can
select the link I've provided and follow the steps on how to fix it, but
I would like to hear back from you and see what happened.
02-03-2010 05:09 PM
In my computer I see the icon I can play dvd movies and music and can burn dvd's but when I try to burn a music cd I get the error I try different cd's and get same thing haven't upgrade anything had laptop for about 6 months
02-05-2010 08:32 AM
Its really weird that you can do other things but not burn
music, it indicates that it's not the Optical Drive,
that's the problem.
Have you tried burning something other than music
onto a CD? Have you tried burning music into a DVD?
It might be that the music is protected and can't make
copies. What program are you using to burn the music.
Now regarding the error code there's not much info
out there, so it's hard to decide on what to to.
I can suggest unistalling the Optical drive or
removing the Registry Error or all that, but the
fact that you can play DVD's and CD's and you can
burn DVD's makes it useless to do those actions.
If you still have warranty on the laptop, I would call
Toshiba just asking for the meaning of the error code,
if not then I can't think of other options.
Copyright © Toshiba America Information Systems, Inc. All rights reserved.