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Member
tochiro
Posts: 2

Blank screen when notebook starts

Hi,

My computer boots normally when I switch it on but the screen is blank at the password entering screen. I have to re-boot it again several time to have the screen on.  I noticed if I unplug the mains connector from the laptop, plug it again, sometimes the display works again!

 

As a workaround, should I choose Hibernate instead of Switch off?

WIndows 7 64 bits

 

Thank you.

Member
tochiro2
Posts: 1

Re: Blank screen when notebook starts

Anybody?  Thank you.

Moderator
Peter
Posts: 17,203

Re: Blank screen when notebook starts

This sounds like it may be due to hardware failure. I'd suggest contacting customer support at (800) 457-7777.

- Peter