11-30-2011 06:39 PM
A recently finished employee set the passwords on this laptop before he left. Is there a way to reset/remove the password and make this a useable computer again? A new hard drive did not do it.
12-02-2011 09:56 AM
Please include your full model number when posting problems on the forums. It can be found on the bottom of your laptop.
Is the password the firsts thing you see when you power on the laptop? If so, that's a BIOS password. As it's a security feature, there's no easy way around it. You could try contacting support.
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