10-01-2012 06:57 PM - edited 10-01-2012 07:03 PM
i have a Toshiba excite 305T16. how do i reset this tablet. I was messing with kaspersky and now it locked me out. It keep asking me for a code. I didnt create any code .
10-03-2012 10:43 AM
If by "hard reset" you just want to shut down the tablet immediately, holding the power button will do that even if it's locked up. If you want to do a factory reset, you can do that too. With the tablet off, hold the power button and volume up at the same time. Then select the "out of box" icon.
Did you find anything useful when you called tech support?
11-30-2013 07:20 PM
I perform the factory reset by holding the volume up and power button when tablet is off. I get a screen with an android icon and an out of box icon. Neither are clickable. The android icon flashes slowly but that is it. If I turn power on regularly, the tablet wont get passed the load screen. Help?
12-02-2013 07:41 AM
12-10-2013 01:58 PM
Any idea what to do when performing the factory reset doesn't work? Mine won't go beyond the TOSHIBA Leading Innovation screen. Tried numerous times, been a week now with the same situation. Any ideas would be great!
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