10-11-2013 10:19 PM
I have an Excite AT300 and I have gone through 2 AC adapters in the last year. This last one only lasted a couple months and again I can't even turn the tablet on anymore. I'm not going to keep buying new adapters. Anyone else have this issue? Has it been resolved?
10-16-2013 05:30 PM
01-04-2015 06:56 AM
I'm having a sort of similar problem. I have the Excite AT7-C. It was my son's and he gave it to me for Christmas. The problem is I can't find a good source to charge it. At first I kept it plugged into my husbands' laptop via USB. I was also able to charge it via USB on my computer at work. It won't charge on my computer and we can't find an ac adapter that will charge it. This morning it stopped charging on my husbands' computer. So that leaves me with just my computer at work to charge it with.
Also, I keep getting various messages popping up about not being able to connect or access things. I can't access my email (Outlook) but I can sign into OneDrive. I get pop up messages on my Kindle app about something not able to be accessed.
I really love my tablet and it goes with me everywhere, so this is kind of disheartening. I've read the posts on here, so it seems sending it back to Toshiba won't do any good. Any other suggestions?
01-18-2015 04:15 PM
Same problem with mine . My charger cord keeps breaking at the part you connect to your tablet. The store where i got it replaced the cord. Now it's broken again and the store doesn't carry these tablets anymore. Hard time finding just the cord.Did find it on the internet but for an outrageous price $ 37 - $ 49. Can somebody please help me. I have a toshiba excite 10.1 from the usa.
10-04-2015 10:50 AM
I just posted the same problem with my AT300SE. Sounds like Toshiba has a weak spot in the usb port. My warrenty ran out in Jan. so I can't even get help for it. I will NEVER purchase Toshiba again. I can't even get help from the company.
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