05-09-2011 04:15 PM
I have a Satellite A305-S6905 and I have been getting the error message "TosIPCSrv.exe has stopped working". I try to "Check online for a solution", but the error just keeps coming back every few minutes. Below are the problem details from the pop-up screen.
Hope someone can help me fix this.
Problem Event Name: APPCRASH
Application Name: TosIPCSrv.exe
Application Version: 188.8.131.52
Application Timestamp: 4753b866
Fault Module Name: TosIPCSrv.exe
Fault Module Version: 184.108.40.206
Fault Module Timestamp: 4753b866
Exception Code: c0000005
Exception Offset: 000027a8
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 25e0
Additional Information 2: 7054f214bf8a5c0f0e1d177a07125a50
Additional Information 3: 606a
Additional Information 4: 6a2d9ead81ba08f001e0eac1b25a44db
05-11-2011 02:53 PM
I tried the System Restore and it failed. I got the message "System Restore did not complete successfully.... The writer experienced a transient error... (0x800423F3).
05-11-2011 03:38 PM
That Toshiba file is a logging component of your S.M.A.R.T. hard drive sensing system. I don't know anything about it.
You can probably get rid of the message by disabling an item on the Startup tab of the Windows Configuration utility (msconfig.exe).
I'm a Windows specialist. Somebody who knows the Toshiba files will be needed to help more.
05-15-2011 03:27 AM
05-15-2011 12:59 PM
Good find, Mike.
On a Toshiba computer (which I don't have here), open Services (services.msc) and see if this one is there.
Toshiba SMART Log Service
What do you have on Properties' Recovery tab?
05-15-2011 04:24 PM
I do not have the Toshiba SMART Log Service on my Satellite A350-01N, which is essentially the same as the USA Satellite A350-ST3601. Looking at bjacinto's A305-S6905 specs and available downloads, I assume Toshiba SMART Log Service must come as part of the TVAP or something, as I do not see it listed seperately.
05-15-2011 07:32 PM
I tried following the instructions, but it didn't fix the problem. When I checked the Recovery tab on the Toshiba Smart Log Service Properties, for "First failure" and "Second failure", it's set to "Restart the Service". For "Subsequent failures", it's set to "Take no Action".
05-16-2011 12:34 PM
When that message occurs, note the computer-clock time.
Open Event Viewer (eventvwr.msc), expand Windows Logs, and inspect the Application and System logs for the corresponding event (at that exact time).
Don't try to copy anything from there. Double-click the event and then click the Copy button. That will put the details on your clipboard.
Paste it without editing into your reply - except we want only what's above the line Event Xml:.
05-16-2011 06:38 PM
Here's the info:
Log Name: Application
Source: Application Error
Date: 5/16/2011 6:26:02 PM
Event ID: 1000
Task Category: (100)
Faulting application TosIPCSrv.exe, version 220.127.116.11, time stamp 0x4753b866, faulting module TosIPCSrv.exe, version 18.104.22.168, time stamp 0x4753b866, exception code 0xc0000005, fault offset 0x000027a8, process id 0x998, application start time 0x01cc143161df56e1.
05-17-2011 06:16 AM
Doesn't turn out to be very helpful. I was hoping we'd find a service error.
Does the message appear when you boot clean?
1. Open the System Configuration utility (msconfig.exe).
2. On the General tab, click Selective startup and clear the Load startup items check box.
3. On the Services tab, click the Hide all Microsoft services check box and click Disable all.
4. OK out and restart the computer.
05-18-2011 11:11 AM
The message didn't appear when I tried what you instructed.
This time run all the services, but leave everything on the Startup tab unchecked. That is, on the General tab, check Load system services, but leave Load startup items unchecked.
OK out and restart Windows.
05-19-2011 11:22 AM - edited 05-19-2011 11:25 AM
The message came back
So one of the services makes the trouble.
Just to make sure there's nothing on the Startup tab involved,..
- on the Services tab, set the Hide all Microsoft services check box and click Disable all as before.
- on the General tab, set the Load startup items check box.
If the message is absent, then we know it's only a service involved.
Use the Services tab to track down the culprit. Leave all the Microsoft services running, uncheck half the others, and reboot. Then continue with the binary search until you find the one responsible.
Let us know what you discover.
Microsoft has an article about this.
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