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gabrielkerlik
Posts: 1

Satilite A105-S4004 Bios & Hard Drive Passwords

My mother-in-law bought a laptop and upon start-up I discovered that both the BIOS and HDD are password protected.  Is there a way to remove them?

 

Thanks,

Regular Advisor
Rincewind
Posts: 336

Re: Satilite A105-S4004 Bios & Hard Drive Passwords

 


gabrielkerlik wrote:

My mother-in-law bought a laptop and upon start-up I discovered that both the BIOS and HDD are password protected.  Is there a way to remove them?

 

Thanks,


 

 

The BIOS password must be removed by a Toshiba Authorized Service Provider.  You'll need to provide proof of ownership to have this done.  Cost varies, but the last I heard it was a $75 charge.  The HDD password cannot be removed by any means whatsoever.  You'll have to replace the hard drive.  Figure about $60-70 for that.  Then you'll need to use the Toshiba recovery disks to load the operating system.  No disks?  Toshiba will sell them to you for $24.95.  Call 800 457-7777.

 

All things considered, it might be best if your MIL returned the laptop and got her money back.