1. Always give the full model designation of your computer when you post here. See the label on the bottom.
2. Make that error occur and note the computer-clock time.
Open Event Viewer (eventvwr.msc), expand Windows Logs, and inspect the Application log for the corresponding event (at that exact time).
Don't try to copy anything from there. Double-click the event and then click the Copy button. That will put the details on your clipboard.
Paste it without editing into your reply - except we want only what's above the line Event Xml:.
-Jerry