05-05-2013 06:11 PM - edited 05-05-2013 06:12 PM
I recently have reinstalled Windows 7 on my Toshiba Qosmio x505-Q8102x and I lost the internet drivers and now I can't use internet on that computer. I tried downloading the drivers off the toshiba support, but it seems all of them need internet to install. I don't know where else to find the drivers that would work without internet . Please Help!
05-06-2013 12:37 PM
Best to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media. All the drivers and utilities are properly preinstalled. Windows is preactivated.
If you failed to burn recovery discs, you can obtain them from Toshiba at Get Recovery Media here.
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 70 of the User's Guide.
05-06-2013 08:11 PM
Thank you for replying. I tried downloading the drivers through the Toshiba driver and software support, but for some reason all I get is the utility used to install it that doesn't work when I transfer it to my laptop without internet. I guess I'm doing something wrong. I also did fail to burn a recovery disk and when I tried to get one it says that my PC was sold in the eligible region. Is there a part of the U.S. that isn't eligible?
05-07-2013 06:27 AM
..a recovery disk and when I tried to get one it says that my PC was sold in the eligible region. Is there a part of the U.S. that isn't eligible?
Not to my knowledge. Let's ask Peter from Toshiba to help.
05-08-2013 08:41 AM
Everything looks fine so far, but I can only go so far with the order myself. Let's make sure we're doing the same thing.
Scroll down to "Get Recovery Media."
Type your serial number in that box and click "GO."
On this new page, it'll ask you for the last four digits of your part number. Your part number is "PSK1WU-06601D," so the last four digits are "601D." Type that in the box and click "Continue."
Now it'll ask you if you want a DVD or USB stick. I'll select "SW Media - DVD-SATELLITE-L755-Windows 7 64bit Home Premium-EN" and click "Continue."
Now I'm presented with a form asking for shipping information. Did you get that far?
05-09-2013 01:54 PM
Yes, I did finally get to the shipping part. I'm not sure why it wouldn't let me go through. I will order the recovery disk and hope that it will do the trick. Thanks for your help Peter and Jerry!!!
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