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Occasional Contributor
PhoenixLogan
Posts: 11

Realtek Wireless Lan Driver not installing for Windows 8

I have a Toshiba Satellite L755-5306 and I recently upgraded to Windows 8. The Internet has been running slower than usual, and I don't know how it's even working without the drivers. All I have to say is that Windows 8 is AWESOME. However, when I tried to install the driver that I need for this laptop, it says the operating system is not supported.

 

What is going on? It can't support a NEWER OPERATING SYSTEM? It worked in Windows 7. What do I do to make it work? I'm running 64-bit Windows 8.

Ace Advisor
Jerry_Lippey
Posts: 38,748

Re: Realtek Wireless Lan Driver not installing for Windows 8

[ Edited ]

 

Satellite L755-S5306 (PSK1WU-09004Y)

 

Downloads here.

 

 

You apparently did not follow Toshiba's instructions for upgrading.

 

   How to upgrade to Windows 8

 

The Toshiba Upgrade Assistant takes care of most of the details.

 

   Toshiba Upgrade Assistant User's Manual

 

If things don't work right, you should probably restore the computer to factory new and upgrade properly.

-Jerry
Occasional Contributor
PhoenixLogan
Posts: 11

Re: Realtek Wireless Lan Driver not installing for Windows 8

Honestly, one of the reasons I am installing the drivers manually is because of all the junk software that Toshiba loaded onto my computer. I have never used any of the software that came with my computer when it had Windows 7 and I uninstalled all of it immediately except for the drivers. I'm an experienced computer person and I actually wiped the entire computer and installed Windows 8 fresh on the computer. All of my stuff was backed up and I put it back after the installation. However, I had expected I had to install drivers for the display and wireless adapter, but it all seemed to work already. In Programs and Features, Intel HD Graphics driver was installed but not Realtek Wireless LAN Adapter.

Ace Advisor
Jerry_Lippey
Posts: 38,748

Re: Realtek Wireless Lan Driver not installing for Windows 8


I uninstalled all of it immediately except for the drivers.


That's the best strategy. From what I read here, installation order is problematic.

-Jerry
Occasional Contributor
PhoenixLogan
Posts: 11

Re: Realtek Wireless Lan Driver not installing for Windows 8

I still think that this leaves traces of the utilities that are installed. Can I just install the wireless driver manually somehow? Besides, would the Upgrade Assistant use a different driver? If so, which one?

Ace Advisor
Jerry_Lippey
Posts: 38,748

Re: Realtek Wireless Lan Driver not installing for Windows 8


Can I just install the wireless driver manually somehow?


What's stopping you? I assumed you had some kind of trouble doing that.

 

All your drivers are here.

-Jerry
Occasional Contributor
PhoenixLogan
Posts: 11

Re: Realtek Wireless Lan Driver not installing for Windows 8

It said the driver is not supported on Windows 8. :/

Ace Advisor
Jerry_Lippey
Posts: 38,748

Re: Realtek Wireless Lan Driver not installing for Windows 8

This one?

 

   Intel PROSet/Wireless WiMAX Software

-Jerry
Occasional Contributor
PhoenixLogan
Posts: 11

Re: Realtek Wireless Lan Driver not installing for Windows 8

No it's under Wi-Fi titled Realtek Wireless LAN driver and it does not install it says this exact message when I try to install it: "Sorry ! We do not support this operation system !!", which by the way, is a poorly written error message.

Ace Advisor
Jerry_Lippey
Posts: 38,748

Re: Realtek Wireless Lan Driver not installing for Windows 8

Open Device Manager (devmgmt.msc) and expand Network adapters.

 

Don't you have an Intel wireless adapter? What's all this about Realtek?

-Jerry
Occasional Contributor
PhoenixLogan
Posts: 11

Re: Realtek Wireless Lan Driver not installing for Windows 8

No before I installed Windows 8 "Realtek Wireless LAN Adapater" was in Device Manager and Programs and Features.

Ace Advisor
Jerry_Lippey
Posts: 38,748

Re: Realtek Wireless Lan Driver not installing for Windows 8

I haven't been able to locate a Windows 8 Realtek wireless driver for that part-number family (PSK1Wx).

 

I don't know where Toshiba's upgrade assistant gets it.

-Jerry
Occasional Contributor
PhoenixLogan
Posts: 11

Re: Realtek Wireless Lan Driver not installing for Windows 8

Well I'm not even sure how the Internet is working right now but maybe it somehow installed it. The only thing is the Internet seems slower than usual, and this is the only thing I could think of.

Ace Advisor
Jerry_Lippey
Posts: 38,748

Re: Realtek Wireless Lan Driver not installing for Windows 8

So the driver you have works?

-Jerry
Occasional Contributor
PhoenixLogan
Posts: 11

Re: Realtek Wireless Lan Driver not installing for Windows 8

Yes it works but it is slower than usual, do you think it may be a basic driver that is not pushing it to the full extent? 

Ace Advisor
Jerry_Lippey
Posts: 38,748

Re: Realtek Wireless Lan Driver not installing for Windows 8

I have no idea. Nothing to offer...

-Jerry
Occasional Contributor
PhoenixLogan
Posts: 11

Re: Realtek Wireless Lan Driver not installing for Windows 8

OK thank you; we've been doing this all day so thanks for your time.