02-20-2013 05:22 PM
I have a Toshiba Satellite L755-5306 and I recently upgraded to Windows 8. The Internet has been running slower than usual, and I don't know how it's even working without the drivers. All I have to say is that Windows 8 is AWESOME. However, when I tried to install the driver that I need for this laptop, it says the operating system is not supported.
What is going on? It can't support a NEWER OPERATING SYSTEM? It worked in Windows 7. What do I do to make it work? I'm running 64-bit Windows 8.
02-21-2013 10:37 AM - edited 02-21-2013 10:40 AM
Satellite L755-S5306 (PSK1WU-09004Y)
You apparently did not follow Toshiba's instructions for upgrading.
The Toshiba Upgrade Assistant takes care of most of the details.
If things don't work right, you should probably restore the computer to factory new and upgrade properly.
02-21-2013 10:52 AM
Honestly, one of the reasons I am installing the drivers manually is because of all the junk software that Toshiba loaded onto my computer. I have never used any of the software that came with my computer when it had Windows 7 and I uninstalled all of it immediately except for the drivers. I'm an experienced computer person and I actually wiped the entire computer and installed Windows 8 fresh on the computer. All of my stuff was backed up and I put it back after the installation. However, I had expected I had to install drivers for the display and wireless adapter, but it all seemed to work already. In Programs and Features, Intel HD Graphics driver was installed but not Realtek Wireless LAN Adapter.
02-21-2013 11:58 AM
I uninstalled all of it immediately except for the drivers.
That's the best strategy. From what I read here, installation order is problematic.
02-21-2013 12:01 PM
I still think that this leaves traces of the utilities that are installed. Can I just install the wireless driver manually somehow? Besides, would the Upgrade Assistant use a different driver? If so, which one?
02-21-2013 12:10 PM
02-21-2013 12:43 PM
No it's under Wi-Fi titled Realtek Wireless LAN driver and it does not install it says this exact message when I try to install it: "Sorry ! We do not support this operation system !!", which by the way, is a poorly written error message.
02-21-2013 12:49 PM
Open Device Manager (devmgmt.msc) and expand Network adapters.
Don't you have an Intel wireless adapter? What's all this about Realtek?
02-21-2013 01:23 PM
I haven't been able to locate a Windows 8 Realtek wireless driver for that part-number family (PSK1Wx).
I don't know where Toshiba's upgrade assistant gets it.
02-21-2013 01:25 PM
Well I'm not even sure how the Internet is working right now but maybe it somehow installed it. The only thing is the Internet seems slower than usual, and this is the only thing I could think of.
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