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Member
orutraagev
Posts: 3

Printer problems

I have a Satellite C855-S5214 and I format with windows 7 64 bits a week ago, i have 2 printers a HP LaserJet 1022 and a HP Laserjet M1120 MFP but i cannot install neither. When i install boot of them i cannot pass from this message: "Installing... Device is connected, waiting for PnP to finish installing driver..." But never finish, i have already write to HP Forums and give me several solutions and nothing help.

The 2 printers works perfect in another acer laptop i have with windows 7 so... Can you help me? i need to install a new driver of usb o something like that?

Please help