02-26-2012 08:50 AM
Thanks for help Jerry but I made a mistake I forgot writing this:
My computer shows its model number L500.
And when I try to update my graphic card there is a message "it's not compatible"
02-26-2012 12:04 PM
I made a mistake I forgot writing this: My computer shows its model number L500.
I don't understand. Please answer all these questions.
What is the part number of your computer? It looks something like the one I wrote: PSLS9E-01D00DG3. If it's not on a label on the bottom, look here.
Start > All Programs > Toshiba > Utilities > PC Diagnostic Tool
Open Device Manager (devmgmt.msc) and expand Display adapters. What do you have there? Something like ATI Mobility Radeon HD 5165?
What version of Windows is that? Include the bitness.
04-10-2012 10:56 AM - edited 04-10-2012 10:57 AM
It's Model : L505-13U
Part no: PSLS9E - 01D00JTE
Windows 7 64 Ultimate
- And I opened Device Manager. It's display adapter is Ati Mobility Radeon HD 4650. But when I check the Internet I see Ati Mobility Radeon HD 5165. I try to update my display adapter but I can't because (check the photo) It says your hardware isn't compatible.
04-10-2012 07:52 PM
This is the site for US computers. Yours is a European model.
Satellite L505-13U (PSLS9E-01D00JTE)
Compare the spec to this one.
Satellite L505-13U (PSLS9E-01D00DG3)
Because they are in the same part-number family (PSLS9E), the drivers and utilities here should work just fine.
This is the display driver.
04-12-2012 03:53 PM
This one in your part-number family (PSLS9E) has an HD 4650.
SATELLITE L505-13V (PSLS9E-01E00GRU)
I can't read enough of that language to figure out where the drivers are.
Maybe the driver for part-number family PSLS3E will work. Those models have an HD 4650.
04-14-2012 09:00 AM
Thanks for your help. I don't want to say "but", but still I can't update my graphic adapter. I download the link but it didn't work. I found this http://support.amd.com/us/kbarticles/pages/737-280
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