Reply
Member
jspinx
Posts: 1

External hard drive not recognized on my computer - please help

my almost new toshiba external hard drive is not being recognized on my computer when I plug it into the USB port. Actually, I have tried 2 desktops and a laptop and no luck. The green light on the hard drive is coming on, so I know that the hard drive is working fine. (model v63600). Any suggestions on how to fix it?

Moderator
Peter
Posts: 16,229

Re: External hard drive not recognized on my computer - please help

You might want to try these suggestions, but it could be that the drive itself is failing.

 

How To: Fix USB Problems in Windows 8, Windows 7, and Windows Vista

- Peter