04-20-2010 03:09 AM
My Toshiba portege M800 (ppm81c-09502d) has 32-bit Vista recovery disks but the software downloads on the Toshiba support site are only for 64-bit operating system. I had an issue with the computer where it would freeze. I wanted to update BIOS and drivers but noticed that the 64-bit downloads wouldn't install on my system. I decided to re-image the computer thinking that the 64-bit OS would be installed but it wasn't. I still have a 32-bit Vista OS. Are there 32-bit drivers for this computer model or is there an alternative recovery disk?
04-24-2010 01:20 PM
Portege M800-096 (PPM81C-09602D)
According to the specs for that model, Harold, it comes with 64-bit Vista Home Premium. To order the proper recovery discs, call 866-413-0222 or 416-502-1403.
In the meantime, the 32-bit Vista drivers at this European web site should work just fine. That site is for the European equivalent (PPM81E) of your part-number family.
Copyright © Toshiba America Information Systems, Inc. All rights reserved.