02-07-2012 11:43 PM
Just now, my Satellite P755D-S5266 part no. PSAZ1U-001002 froze up on me while in the middle of browsing the net. The system became completely unresponsive and I had to do a hard reset. Upon restart I was prompted to do a system startup repair, which did not come up with any problems. However, when I try to start up again, the laptop is stuck at the loading Windows screen. It won't let me load safe mode and the only option I have to actually do any recovery in general is right after the startup repair. Is there anything I can do about this?
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02-08-2012 09:06 AM
Try doing a complete shut down. Turn off the computer. Disconnect the power cord. Remove the main battery. Wait a minute. Reattach the power cord and restart the computer. It should do a reboot of the computer. If after doing a complete shut down doesn't fix the problem and you're still stuck at some Windows screen, you'll probably have to reimage the hard drive.
02-08-2012 09:11 AM
the laptop is stuck at the loading Windows screen. It won't let me load safe mode..
If you haven't burned a Windows 7 System Repair disc, download one by scrolling down to the link Windows 7 System Repair Disc 64-bit here.
Then try a Startup Repair and a System Restore from the Windows Recovery Environment.
Let us know how it goes.
02-11-2012 12:33 AM
The startup repair keeps coming up with nothing wrong, and I've restored to an earlier point in time. However, the same problem is happening in that it's still stcuk at the Windows loading screen.
02-11-2012 09:17 AM - edited 02-11-2012 10:31 AM
Several things to try. Run the following at the command prompt.
chkdsk c: /r
If you can't boot Windows after that, run Startup Repair again.
If it still doesn't boot, come back for more.
07-19-2012 01:50 PM
Please begin a new discussion. (Click on the big red New Message button on the left.
Tell us which computer to have. See the label on the bottom.
Describe you problem in detail. What you've done and what happens when you did it.
08-03-2012 03:57 PM
I followed the instructions that you gave. I removed the main battery and the power cord. But when I restarted th computer, it keeps saying "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key". What and how do I select a proper Boot device?