I am the frustrated, illiterate owner of the above laptop and recently started experiencing problems with the screen that remained black when I switched it on. I would have to repeatedly turn it off and on before it decided to respond. I tried for about 90 minutes using the prescribed sites on the Quick Tour sheet but to no avail. If anyone out there in the Computer "black hole" has experienced such a problem and can recommend a fix please illuminate me with your brilliance as I am at my wits end and don't even know if I need to replace my laptop. Unfortunately the manufacturer is of no assistance and that isn't surprising in this day and age. HELP!!