03-25-2010 02:35 PM
have you tried cleaning it. cleaning notebook vents
03-25-2010 03:10 PM
click on the blue link in my last post
03-26-2010 01:48 PM
I have the same computer as you but I have AMD (I'm guessing yours is intel). Anyway, ended up happening to me and I sent it in. So far they have replaced the system board, hard drive and CPU and it's still not working.
03-26-2010 02:22 PM
it is an L555D. so it would also have an amd processor.
03-27-2010 07:20 AM - edited 03-27-2010 07:21 AM
There we go then, the depot found the problem to be with the CPU. Hopefully I was just a once off and all you have to do is clean your vents.
04-23-2010 02:44 PM
I just wanted to know if you are still having problems with shutdown since the CPU was repaired? I will have to send mine in because it still shutting down when it gets ready.
06-04-2010 02:09 PM
Did you get your machine back yet?
How is it working?
I have a S7930 purchased in January 2010 that shuts down like crazy. The last time the machine was only on for 6 minutes.
I don't understand why this is a problem. My daughter had a Dell laptop at college for 4 years without it ever shutting down on its own.
04-08-2012 05:52 PM
My laptop is a Toshiba Satellite L555D-S7930. I started having the same problem about a year after I got it. When looking into it, I saw the the fan vent was clogged up with dust and cleaned it out. I cleaned and replaced the heat sink compound on the CPU and Video Chip. I also updated the BIOS. It still has issues. I do know that is an overheating issue. If I set it up on its side and place a floor fan next to it (blowing into the vents on the bottom), it remains on. If I boot it up without the floor fan blowing on it, it stays on for a minute. It then shuts off (I think) right after the cooling fan shuts off.
04-08-2012 06:08 PM
As far as I know Dells don't have a video processor. The Toshiba L555 does. The L555 has a heat sink on both the CPU and the Video Processor. I'm guessing that the Toshiba puts out more heat the your daughter's Dell.