Posts: 1

BDX3300 Blue-ray wireless set up procedure issue

Trying to set up blue-ray player for wireless service.  Followed procedure as outlined in Support Bulletin 98083965.  When I get to item 11, "Enter the security key when prompted by pressing the OK button and using the on-screen keyboard."  Cannot accomplish this task because I have no on-screen keyboard.  How do I get access to the on-screen keyboard if it is not there?