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sharpeje
Posts: 1

Satellite A215-S5818 will not charge battery fully

Hi all - 

 

I recently purchased a 9-cell Li-ion battery for my A215-S5818 laptop, and it refuses to charge fully.  I have tried to do the manufacturer's recommended priming instructions (charge fully overnight, discharge fully, repeat for 3 cycles), but the battery will not charge fully.  Even if I leave it for an entire day with the laptop off, eventually the charging light will go out.  I remove the battery and re-insert it to reset the charging cycle, and the charging light turns orange again like it's charging, but ultimately, Windows reports that it will not charge over 66%.  Is there a setting somewhere that I might need to change?

 

Thanks in advance!