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Member
RashadSimmons
Posts: 1

Laptop won't turn on without the charger connected

When I unplug my charger from the laptop it completely goes off, and when I try to turn it back on without the charger, it won't turn back on. 

Moderator
Peter
Posts: 16,495

Re: Laptop won't turn on without the charger connected

Can you check the laptop's full model and part numbers from the label on the bottom? Don't include the serial number.

- Peter
Member
sandy2648
Posts: 2

Re: Laptop won't turn on without the charger connected

I am having the same problem and also mine will not charge any higher than 37% Satellite C55-A5300.

Please help

Member
sandy2648
Posts: 2

Re: Laptop won't turn on without the charger connected

Satellite C55-A5300  part # PSCFEU-OOMOOG  Will not charge or turn on without being plugged in.

 

Moderator
Peter
Posts: 16,495

Re: Laptop won't turn on without the charger connected

I believe you have a problem with your battery. You can use the Troubleshooting Assistant. If it concludes that the problem is the battery, it'll set up a battery swap. You could select the symptom dealing with a battery that won't charge. If you continue to tell it that your battery won't charge, it'll lead you to the conclusion that it needs to be replaced.

- Peter
Moderator
Peter
Posts: 16,495

Re: Laptop won't turn on without the charger connected

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Member
classymike87
Posts: 1

Re: Laptop won't turn on without the charger connected

Laptop won't turn on without the charger connected 

this laptop is like few months old..  what do i do?     C55-A5300

Super Advisor
cbwilsha
Posts: 3,890

Re: Laptop won't turn on without the charger connected

Probably a bad battery.  Call Tech Support at 1-800-457-7777 for a replacement.

C.B.

Toshiba Sat. L675D-S7016 Win 8 PRO 64 Bit---Toshiba Sat. L775D-S7132 Win 7 PRO SP3 64 Bit which also has Virtual Machine with Win XP SP3---Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit