Reply
Member
sasha22
Posts: 2

Laptop won't charge the batteries with the AC plugged-in

Bought a Satellite L735 for Christmas 2011 and just after 1 month it started to give me this problem: while working on it and needed more power, as soon as I plugged in the AC it showed on the screen "battery charging". Actually instead of charging the battery the percentage of power goes down all away to shutting down the computer while plugged in. I was told by the Toshiba representative that my battery needs to be replaced. Done that, still having the same issue. I have tried my charger using similar laptop and it worked perfectly, so it's not the charger. Could anybody help me fix this issue, please? Thank you.

Moderator
Peter
Posts: 17,462

Re: Laptop won't charge the batteries with the AC plugged-in

Try doing the steps described here. Does that help at all?

- Peter