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Member
venturi
Posts: 1

Display Frozen when plug in AC Power Adapter

When I plug in my computer with AC Power, the display gets frozen, and the only way to work with is using its own battery.

I  changed the AC Power adapter and the problem remains the same, and change the battery to and the problem remains the same.

Moderator
Peter
Posts: 16,159

Re: Display Frozen when plug in AC Power Adapter

If you've already tried a different a AC adapter and get the same results, I'd recommend calling customer support at (800) 457-7777.

- Peter