04-04-2012 03:03 PM
I just got my toshiba laptop today and it works great ... when it's plugged in xD . As soon as the ac adaptor is disconnected it dies.
When I first connect the battery, it will show the battery icon filling up (animated) but then after about 10 seconds, it goes back to an image of a battery (almost empty) and the coord (still saying plugged in, charging) but after 2 hours, it still is 0% and won't work unless it's plugged in.
I tried a couple solutions - I uninstalled the Microsoft ACPI - Compliant Control battery and made sure it was updated, and it has the same result as above.
Then I tried the other solution I read here about disconnecting the battery and wires and holding down the power button for 30 seconds and that didn't work either.
Are there any other solutions I should try? It's a brand new computer, straight from the box. But apparently when I tried to call customer support, my complimentary phone support time period is over.
PLEASE HELP. Thanks in advance!
04-09-2012 06:23 AM
I have the same problem with my Satellite A665 and I did the exact same things, but nothing happened. I already searched in other forums, but the only solution left is to send it to repair.
I hopping the Toshiba's support look at this Post and tell us a solution...
04-09-2012 11:20 PM
I've just received my C655-S5505 yesterday and I got the same problem !!
please let us know if you have any other suggestion then listed above
04-10-2012 07:18 AM - edited 04-10-2012 07:22 AM
My problem is solved by one these things I did together in the following order:
- Opened Device manager and Uninstalled "MS ACPI-Compliant Control Method" under Batteries. closed device manager (did NOT scan for hardware changes)
- installed latest windows updates
- shutdown the system, removed battery and cord, pressed power button for 30 sec
- connected battery and power and turned on the laptop and the battery started charging
try to follow exact step and good luck
04-19-2012 07:00 AM
I was interested in the C655-S5505, but read a few reviews that said people had battery problem of not accepting a charge. Did yours get running? and R U happy with it?
08-17-2012 06:01 PM
I am having the same problem. Upon insertion, the battery icon will show the charging animation for a few seconds, then stop and keep at 0% indefinitely.