I have reviewed post after post on this issue, however none of them have referenced my specific model and I want to make sure that I do the correct thing to get this mic working. The Recording info is Conexant SmartAudio HD and the mic is "not plugged in." I've never used an external mic so it has to be something with driver or updates ... I don't know. I just know that I have tried everything else like updating driver, uninstalling and reinstalling driver, system restore, etc., etc. Please help me with what I need to do for my specific model. Thank you.