Audio / Sound

[khoinq09]

My laptop L305-S5939 has been lost sound by my son. In Task bar indicated: No audio output device is installed.

I checked, down loaded driver for the laptop on Product support code (driver-audio -realtek-27489C).

Installed it directly from the file down load : code 10

Then removed via Control panel/Program & feature

Then re installed via Control panel/Add new hardware: code 10

How can I do next? (My laptop use genuin drivers, Vista 64. I haven't been updated any driver)

It taked me 3 days to solve the problem. Pls help asap. Thanks.

[Jerry_Lippey]

Satellite L305-S5939 

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 code 10

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   Description of Code 10-related errors that Device Manager generates in Windows-based computers

You reinstalled this driver?

   Realtek Audio Driver (32/64bit)

Can't hurt to run this Microsoft Fix it.

   Hardware devices are not working or are not detected in Windows

[khoinq09]

thanks

After reinstalling, Device manager display "Realtek high definition audio" with "!" mark in a yellow triangular. Double click in the report a table display: the device can not start.

How to do next? 

[Jerry_Lippey]

What happens when you do this? Right-click the device in Device Manager and click Uninstall. After it's uninstalled, click Scan for hardware changes on the Action menu.

[khoinq09]

I followed your guide, the computer display: all hardware work normally.

I used a software detech hardware, it display all hardware ecept card soud (it says: can not retrieve the divice).

I guess: card sound died already. Is that right?

[Jerry_Lippey]

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I guess: card sound died already. Is that right?

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Probably. To be sure you would need to restore the hard disk to its original out-of-the-box contents using Toshiba recovery media.