08-21-2012 11:18 AM
I have a Tecra R840 and since a few weeks ago, my headphone jack just doesn't even work anymore. It is like my computer doesn't even realize it when I plug my headphones in. The sound just keeps playing on the built in speakers. Is this a driver problem or something? If so, where do I go to get the driver reinstalled? Any thoughts would be GREATLY appreciated! Thanks.
08-27-2012 03:54 PM
Peculiar that it lists XP, but that's what's listed as being applicable to your model.
Try it, and if it gives you any additional problems, you can use System Restore to roll it back. Then we'll try to look for a driver from a similar machine that might work.
08-28-2012 11:04 AM
I tried to install that driver and when it was just about finished with the instalation it said "No driver was supported in the packet". What do you think? Thanks.
08-30-2012 12:48 PM
I installed the driver. Now the jack is active and external speakers or headphones plugged into the jack work, but it doesn't mute the built in internal computer speakers when you plug into the jack. Instead they keep playing as well and the headphones or external speakers. Any thoughts? Thanks.
08-31-2012 01:06 PM
Strange. Search for "Realtek" in the Start Menu's search field and run the Realtek HD Audio Manager (or something similar). Do you see a setting relating to this at all?
If not, try typing "Programs and Features" into the Start Menu's search field and press ENTER. Uninstall the Realtek application.
08-25-2014 12:10 PM - edited 08-25-2014 12:11 PM
Hi, I Have a Toshiba Satellite and when I connect the computer audio headset is distorted and does not sound good, but when I pull the headphones work ... have tried several devices. My laptop has not been dropped or falls. Please do not use strange words my English is not very good and I use the google translator. Thanks
08-27-2014 08:40 AM
The headphones sound bad, but the speakers in the computer sound good, correct?
Do the headphones work with other devices?
Do other headphones work well with the laptop?
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